Transport Operations Controller – 4 on 4 off

Join Our Transport Team at Abbey Logistics!

We’re looking for an experienced Transport Operations Controller to join our busy and successful planning team based at our Widnes depot.

About the Role:
This is a hands-on, fast-paced role requiring excellent communication, planning, and problem-solving skills. You’ll liaise daily, third party hauliers, customers, and our driving teams.

Role:

The Transport Operations Controller will report directly to the Planning Manager. The role is to execute the allocated plan daily and ensure the drivers and tanks are where they should be at the allocated time. To be the main point of contact for drivers and customers on a daily basis.

Shift: 4 on, 4 off (days) 07:00 – 19:00

Legal, Safe & Compliance

· Ensure we never compromise safety of our drivers or teams

· Report all near misses, accidents to your line manager

· Ensure that you comply with all legal requirements

· Vehicle weights limits, driver’s hours when routing your vehicles are in line with compliance and allocated plan

· Ensure the service and maintenance plan is adhered to and fits with the plan

· All tanks are clean and compatible with the loading product

Communication

· To be the first point of contact for your customer and the drivers

· Resolve or pass on any customer and driver issues in a timely manner and they are dealt with in a courteous and helpful manner.

· Ensure that any daily issues that affect the plan are reported to customer service advisor as soon as they happen

· Any changes to the daily plan to be communicated to customer and inputted into the systems

· Ensure drivers are notified of any changes to their work

· Ensure all completions are completed in a timely manner

· Input driver start times are sent to the driver hand held device systems

Effective and Efficient

· To ensure all completions are closed off and the systems is up to date before close of business

· Ensure that all relevant charges are correctly raised in our system and communicated to customers/business effectively.

· The plan was executed to maximise usage of your resources

· To ensure the most cost-effective operation of both vehicles and customer

· Our On-time report is completed by your team and sent to our customers

· Ensure the fleet is fully planned

The Individual

We are keen to employ an individual with energy and some previous experience within a transport planning role, however not essential.

Ideally a minimum of 4 GCSE’s or equivalence (incl. Maths & English grade C+) .

Eagerness to learn in a fast paced environment

Looking to develop in the industry

Joining us is an opportunity to challenge yourself and work in a competitive, exciting and highly rewarding industry.