Transport Operations Controller – Newark, Nottinghamshire – 4 on 4 off

Transport Operations Controller – Newark, Nottinghamshire

Salary: £31,556.76 – Overtime available if desired, the average expected salary including overtime is in the region of £33,000-35,000

Shift: 4 on 4 off shift pattern, rotating from days to nights every 6 weeks.


What we’re looking for:

We are looking for an experienced Transport Operations Controller to join our friendly, experienced, and successful transport planning team based at our depot in Newark. You will be joining a dedicated planning team that supports Abbey’s customer British Sugar.


About the Role

Abbey Logistics has provided bulk transport services for British Sugar since 2016 and the two companies have achieved many successes thanks to their partnership-led approach. The Transport Operations Controller is expected to maintain this close working relationship through daily interactions with the British Sugar and Abbey Logistics teams.

The role is responsible for the real-time execution and implementation of the transport plan and management of our driver and fleet resources to deliver first class customer service.  You will work closely with British Sugar, their customers, and the driver delivery teams.

The successful candidate will provide operational planning and process skills which maximises the utilisation of vehicles and minimises hours and mileage and ensures delivery on time targets are met.

Additional responsibilities include utilising driver agency resources when required, communicating with our customer and their customers, compiling daily forecasts and performance reports and liaising with third-party hauliers.


Key Accountabilities and Responsibilities:

  • Manage a cost-effective and efficient transport delivery plan that has the flexibility to cope with any real-time events.
  • Ensure effective communication of any issues (for example late deliveries, delays, incidents) to internal & external colleagues
  • Be the point of contact & escalation for out of hours Customer Service enquires when required.
  • Consistently strive to improve contract transport performance
  • Administration of the transport management system
  • Optimise spare capacity within the fleet
  • Building excellent customer relationships
  • Monitor entries for amendments or incorrect information
  • Assist in ensuring the operation and systems meet or exceed all necessary Health and Safety and legal requirements in relation to the Company’s Operating License
  • Deputise in absence of Transport Planner.


Skills, Knowledge and Experience:

  • Experience of working in a transport planning team
  • Fleet planning or implementation experience
  • Understand SLAs/KPIs and other reporting mechanisms.
  • Methodical and organised approach to work, able to prioritise effectively.
  • Flexible attitude and approach.
  • Strong IT skills (Excel, Word and Outlook) with the ability to learn new systems.
  • Understanding of vehicle compliance and drivers hours legislation
  • Financial awareness.



  • A good standard of formal education.
  • International & UK CPC holder (Preferred).


How To Apply



To apply, please email your CV to CAREERS@ABBEYLOGISTICSGROUP.COM

Closing date for applications 24th October



Abbey Logistics Group is made up of three industry-leading divisions operating at the highest level in their respective fields. Our business is based on exceptional talent and strong values and our people are the key to our success.

We have a proud record of accomplishment for identifying, attracting and developing the best talent in the logistics sector, which has enabled us to continue moving the business forward, growing with existing customers and attracting new business to the group.

The business is growing rapidly. We are now the UK’s largest bulk food powder and liquids logistics provider and have diversified into other markets as our reputation for excellent customer service, best in class operations and our pro-active can-do spirit has spread.

Joining us is an opportunity to challenge yourself and work in a competitive, exciting and highly rewarding industry.

We have created a positive environment and our people thrive on overcoming challenges and exceeding our customers’ expectations.



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